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Canada Post still dealing with backlog

There are around six million parcels sitting in trailers across Canada
Photo from Canada Post

It seems Canada Post needs to find a Santa's helper or two.

The postal service is dealing with volumes three times higher than this time last year.

A spokesperson for the Crown corporation said they have around six million parcels sitting in trailers across the country that still need to be delivered.

"It's not a place we've been in before ... usually we're setting records with online shopping and parcels 'to the good' ... we still have significant items that we have to process," said Jon Hamilton, a spokesperson with Canada Post.

A series of rotating strikes by postal workers ended on November 27, but Hamilton told Kitchener Today with Brian Bourke on 570 NEWS there was already a backlog to begin with.

Canada Post has rented extra vehicles and added thousands of seasonal workers to help process and deliver orders.

"But there's only so much in a given day you can deliver. We're now looking at, between now and Christmas, 12 regular delivery days and three weekends, we're hoping to get as much out as possible." said Hamilton.

"You get to a point where there's only so much you can safely deliver on a given day," he added.

Hamilton said is not for lack of effort. "It's just really how much time we have between now and that hard deadline of Christmas morning."

This time of the year, Canada Post deals with double the volume it usually does, according to Hamilton.

He said that volume starts to drop off in the days just before Christmas.

with files from NEWS 1130


Blair Adams

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