GAME ON – OLG needs you
We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based casino channels. In our fiscal 2019-20 year alone, OLG delivered over $2.3 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.
We are ready to take this game to the next level and need a passionate Director of Vendor Integration Management to lead the Technology Vendor Integration Management team. This team is responsible for the development and maintenance of the Technology vendor management strategy, processes and frameworks to ensure centralized control, consistency in performance measures, reporting and issues management of vendor relations and contract lifecycle management. The team is also accountable for confirming that services delivered by external operators are of expected quality through key performance indicators, while also ensuring operators are satisfied with the service OLG provides. The Director of Vendor Integration Management will utilize deep knowledge in the discipline of Technology account management to lead the team to effectively manage relationships with business partners and external operators.
YOUR ROLE IN THE GAME
Reporting to the Sr Director Divisional Planning & Performance, you will be empowered to:
WHAT YOU NEED TO PLAY
Work Experience: Minimum eight (8) years’ experience in progressively advancing roles within Technology or related function | Minimum six (6) years’ experience as an Technology Account Manager or related function | Minimum of five (5) years’ experience in managing teams, either in a managerial or supervisory role | Knowledge of and the ability to utilize a variety of management skill sets and technical tools to ensure quality and high standards in Technology services | Knowledge of and ability to design, develop and utilize formal Technology Service Level Agreements with internal and external customers.
Education: post-secondary degree, preferably in information systems, business administration and/or project management discipline, or an equivalent combination of education, training and experience
Critical Skills: Analytical Thinking | Relationship Management | Creativity | Problem Solving | Decision Making and Critical Thinking | Impact and Influence | Continuous Learning | Team Orientation | Change Management | Communication
Negotiation and Influence: ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships
Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions
Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work
Integrity and Trust: do what's right and operate with transparency and openness
PERKS OF JOINING OUR TEAM
Learn about OLG – GAME ON!
OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.
The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.
Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario. OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.
To learn more about OLG go to our website at www.olg.ca
We look forward to hearing from you, interested applicants please apply online by June 7, 2023.
OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.
We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.