Bancroft, Whitefish water filling stations frozen

Residents who are getting their drinking water at municipal filling stations on Bay Street in Whitefish and on Bancroft Drive, near Moonlight Beach Road, will have to find alternate locations. Both stations have frozen and will be closed until further notice.

A release from the city says residents of Lively and area may fill their own containers with municipal water at the T.M. Davies Arena, from 9 a.m. to midnight, Monday to Friday, and from 8 a.m. to midnight on Saturday and Sunday.

Minnow Lake-area residents can fill containers at Carmichael Arena and at the Toe Blake Memorial Arena, from 3-10 p.m. Tuesday and Wednesday, and from 7 a.m. to 10 p.m. on Thursday, Friday, Saturday and Sunday.

And residents without running water can access showers until Friday, when need will be reassessed. Residents will be asked for identification and must bring their own towels and toiletries. Children under 16 must be accompanied by an adult

Residents can use the showers at the following facilities from 7-9 a.m. and 6-8 p.m. daily:

-- Capreol Millennium Resource Centre, 24 Meehan St., Capreol;
-- Gatchell Pool, 43 Irving St., Sudbury;
-- Nickel District Pool, 1940 Hawthorne St., Sudbury; and
-- Onaping Falls Pool, 1 Hillside Dr., Onaping.

Overnight, there were 18 crews working to fix frozen water services. Between Feb. 4 and March 2, water service was restored to 209 properties. A total of 57 properties are scheduled for steam/hot water thawing, while another 27 property owners are waiting for electrical thawing of their frozen water service, and 12 are waiting for excavation.

“The city continues to receive reports from residents of no water service,” the release said. “Property owners are cautioned that air temperature is not an indicator of risk of frozen water services. It will likely be months before the risk of ground frost has been lifted. Residents are encouraged to watch for neighbours who may require special assistance during a water service outage.”

Residents who are without water can call 311 at any hour of day, seven days a week.

“It is very important to ensure a followup call is made to 311, should permission to thaw water lines be required,” the release said.

Residents have the right to contract work to a plumber or contractor or their choice; however, all charges (including additional water consumption) must be incurred by the property owner, whether the frozen water service is on municipal property or private property.

For more information on frozen water service, including tips to help prevent frozen water lines and a list of water filling station locations for those currently without water, go to greatersudbury.ca/frozen.