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Canada Post cuts delivery to 230 homes in Hanmer

BY KEITH LACEY Almost 230 homeowners in Hanmer have had home delivery of their mail cancelled and they’re not very happy about it.
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BY KEITH LACEY

Almost 230 homeowners in Hanmer have had home delivery of their mail cancelled and they’re not very happy about it.

Canada Post confirms home delivery for these homeowners has been cancelled and they hope to have community mailboxes installed before the end of June.

Canada Post cancelled home delivery after a mail carrier complained of “unsafe working conditions” on his route. Area homeowner Richard Pulsifer isn’t buying what the Crown corporation is trying to sell.

A public meeting was held last week in Hanmer with Nickel Belt MP Ray Bonin and members of Canada Post’s corporate communications team. They didn’t provide satisfactory answers to many tough questions, said Pulsifer.

“The two guys from Canada Post were simply talking heads who had no interest whatsoever in what the residents affected by this decision had to say,” said Pulsifer. “We were all told point blank home delivery was finished, we were going to have to accept community mail boxes and that was it.

“They kept repeating there were unsafe working conditions, but they wouldn’t elaborate when people kept asking them for details.

“A week before Easter, Canada Post simply stopped delivering the mail...there was no warning and they didn’t tell anyone in advance.”

Tom Dalby, manager of corporate communications for Canada Post, said many homeowners were upset during the meeting and didn’t understand why the corporation made the decision to stop home delivery.

Under the collective agreement with Canada Post’s union, when a mail carrier complains about unsafe working conditions, an investigation is launched, said Dalby.

An investigation was launched, and it was concluded the route in question is unsafe along Dupuis Dr. and other homes nearby, said Dalby.

“The roads involved are unsafe for any kind of rural home delivery,” said Dalby. “There’s not only fairly heavy traffic and high speeds, but over most of the roads, the shoulders are either not there or inadequate when our mail carriers park their vehicles to make deliveries.

“The shoulders are not strong enough or wide enough and they’ve been deemed a safety hazard...and we have no choice but to suspend service.”

What upsets Pulsifer and most of his neighbours is Canada Post officials wouldn’t listen to any alternatives and have quickly made a decision without any consultation outside of this hastily-called meeting last week.

“They’re just trying to jam this down our throats,” he said. “They won’t consider any alternatives though the union has many suggestions they believe could continue home delivery.”

Pulsifer said he believes Canada Post has a mandate to save money by cutting most rural service and installing community mail boxes in as many jurisdictions as possible.

For the past three weeks, the affected homeowners have had to spend time and gas money to collect their mail at the Hanmer post office. Most of them are very upset about what’s happened, said Pulsifer.

“We know home delivery is gone and we’re not happy about it,” he said. “What’s the most upsetting is not being given any notice and being told we have no choice...What gets me the most is the heavy-handedness and unwillingness to listen to any of us.”

Dalby reiterated Canada Post “has no choice” but to halt home delivery on routes deemed unsafe by mail carriers. To appease residents, post office hours in Hanmer have been extended to 8 pm from Monday to Friday, and those hours will remain until community mail boxes are installed over the next few weeks, said Dalby.

Dalby disagrees this is a measure by Canada Post to save money. “We have the added expense of putting the boxes in place...there will be added expense, not a cut in costs.”

Dalby did say Canada Post is “experimenting” in two rural communities with populations in excess of 30,000 people—one in New Brunswick and another in Quebec—where all mail is being delivered via community boxes.

“It may not occur in our lifetime, but we are experimenting with rural delivery,” he said.

Bonin received numerous calls about the situation, but said there’s little he can do. Canada Post’s contract with its union specifies workers can refuse unsafe work.


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