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Feds announce 83 new jobs for Sudbury

Will work at the EI call centre and delivery operations
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The federal government is hiring more than 80 new employees for the EI call centre and delivery operations centre in Sudbury, MP Paul Lefebvre announced Tuesday. File photo.

The federal government is hiring more than 80 new employees for the EI call centre and delivery operations centre in Sudbury, MP Paul Lefebvre announced Tuesday. 

Lefebvre made the announcement on behalf of Jean-Yves Duclos, Minister of Families, Children and Social Development. In a news release, Lefebvre said hiring more front-line workers  will improve employment insurance delivery in Sudbury, a commitment that was part of Budget 2016. 

“After a decade of cutting back on public services, our government is investing in the services Canadians need and want,” Lefebvre is quoted as saying in the release.

“Sudbury is a hub for government services, a centre of excellence in frontline and national support services, and I’m proud that will continue.” 

Canada’s employment insurance program provides economic security to millions of Canadians when they need it most, the release said. In all, 83 new employees will be hired in downtown Sudbury. 

Budget 2016 EI measures also include eliminating EI eligibility requirements for new entrants and re-entrants and investing in improved service delivery. 

“To make sure that Canadians get the help they need when they need it and to improve access to EI, we are increasing staff levels at the EI Call Centre and Delivery Operations Centre in Sudbury,” Duclos is quoted as saying in the release. 

Over the past year, the federal government has made several changes to EI, such as temporarily extending the maximum duration of EI work-sharing agreements from 38 weeks to 76 weeks, and extending and expanding the Working While on Claim pilot project. 

Duclos recently launched online consultations across the country in support of the Government’s commitment to provide more flexible maternity and parental and more inclusive caregiving benefits and leaves. 

Quick Facts: 

  • Through Budget 2016, the Government announced immediate action to improve EI so that more Canadians get the help they need when they need it. 
  • Budget 2016 will provide $2.7 billion over the next two years for improvements to EI to help Canadians across the country. 
  • The Government committed funding, as part of Budget 2016, to enhancing services and performance standards for those accessing EI benefits: 
  • $19 million in funding was committed this year to make EI service delivery more responsive. This funding will go towards enabling Service Canada to meet the increased demand for EI claims processing, and offer better support to Canadians as they search for new employment. 
  • $73 million in funding was committed over two years to enhance access to EI call centres. This will increase the number of call centre agents, which will reduce waiting times and ensure that Canadians can access the information and support they need to receive their EI benefits as quickly as possible. 

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Darren MacDonald

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