Customers at the Lively ServiceOntario location can now book appointments online for in-person services. Walk-in clients are still welcome.
To help reduce wait times and manage customer flow, ServiceOntario is now offering appointment booking at 42 of its busiest locations. Appointments will minimize lineups and wait times for customers and help staff to safely facilitate services that need to be completed in-person.
Due to the risks associated with COVID-19, it is strongly recommended that customers continue to access services available online and only book an in-person appointment if necessary.
For transactions that need to be completed in-person, appointments can be booked up to two weeks in advance at Ontario.ca/Appointment.
"By offering appointment booking and online options, we aim to make renewals and other key services easier and safer for customers and staff at ServiceOntario," said Lisa Thompson, Minister of Government and Consumer Services.
"I encourage Ontarians to take advantage of these options to save time, make headway on to-do lists, and help protect our communities."