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ER experience pleasant - James Grassby

Having reached near the end of my ninth decade I have, upon occasion, used the services of the hospital Emergency Department.

Having reached near the end of my ninth decade I have, upon occasion, used the services of the hospital Emergency Department.

This time, I fell down some concrete stairs onto a concrete floor making a three and a half-point landing on my head, knee, hand and rib.

Because I was bleeding profusely, a friend suggested I go to the Emergency Department and get fixed up.

Being a man, I didn't really see the need but this smart woman said "use what remains of your head."

So I arrived at St. Joseph's Health Centre at 1:30 pm Friday. The triage sign said "waiting time, 15 minutes."

So 15 minutes later, I entered the system with a mixed group of about 10 other patients of various ages and gender.

Frankly the attitude, ambience, efficiency, effectiveness and calmness of such a mixed group was striking.

The sequence of activities for me was obvious; check for concussion, stop bleeding, X-ray hand and rib.

Each of these activities had to be fitted in with the availability of nurses and doctors and the needs of each of the patients, which was done very well.
My most debilitating injury was my right hand which, though no bones were broken, was hugely swollen, sore and unusable.

I suggested to the doctor that I try a deep penetrating analgesic to alleviate the pain. He told me to try soaking my hand in very cold water for a
substantial period of time. This I did and within two days of such treatment, I was able to use my computer to some degree.

The wait in ER did not seem long as there was always something going on, and wisely, I had brought a book with me which caused me to fall asleep several times. Total elapsed time was about six hours and the satisfaction level was very high.

As I left I was told, "if anything appears to be worsening in the next five to seven days come back or see your family doctor".

Outside of a very colourful set of facial bruises and a bit of a limp, I am in good order.

James Grassby
Sudbury