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Questions for city bosses - I. St. Amand

I have been reading about the Sudbury Transit Terminal kiosk (regarding the $100,000 contract with the private sector to provide transit information). Last Saturday about 6 pm, I went to the bank and there was a man who was drunk asleep on the floor.
I have been reading about the Sudbury Transit Terminal kiosk (regarding the $100,000 contract with the private sector to provide transit information).

Last Saturday about 6 pm, I went to the bank and there was a man who was drunk asleep on the floor. His friends tried to walk him up to no avail.

I went to the transit centre and asked for help. One attendant refused to call police. Another person took about 10 minutes to look up the telephone number of the police. Then it took police 25 minutes to respond. A police officer eventually was able to remove the sleeper. Why so long when the police station is so close?

I am a senior with problems walking. With the broken curbs and snow-covered sidewalks, it is hard to get from St. Andrew's to the downtown mall. Any solution would be appreciated.

I. St. Amand
Sudbury