Reading the fine print on fitness memberships

It’s a new year, and many people resolve to get fit and healthy by joining a fitness club. However, fitness clubs are consistently listed as one of the top consumer complaints of the Ministry of Consumer Services.

Before signing up for a fitness membership, the provincial government is reminding people of their rights under the Consumer Protection Act.

“A lot of people want to get in shape or stay healthy with a regular exercise program,” Minister of Consumer Services Ted McMeekin said in a press release. “Joining a fitness club is a great way to do that — but make sure you know your rights before you join one.”

Tips to consider when signing up for a gym membership: 

- A 10-day cooling-off period — consumers can use this time to check the club, make sure the location, equipment and programs are right for them, and ultimately change their mind after signing a contract. 

- The option to pay monthly — this option ensures consumers won’t lose more than a month’s payment if the club goes bankrupt. 

- If you cancel a fitness club membership, do so in writing — by delivering the letter in person or via registered mail, you will have confirmation the club received the notice of cancellation. Consumers should also keep a copy of their letter and registered mail receipt. 

- Read the fine print — Read the fitness agreement carefully and ask questions before signing.

-Ontario Ministry of Consumer Services