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Online democracy

No one told me there would be days like this. How could my journalism professors, many who learned their trade in post-war Fleet St.
No one told me there would be days like this.
How could my journalism professors, many who learned their trade in post-war Fleet St. and came to Canada in the "glory days" of print journalism to work in Toronto at The Telegram, the Star, the Globe or Macleans magazine during the 1960s, have known or predicted back in the 1980s that something called the Internet would change communications as radically as the telephone and television had before it? 
 
How would they know that newspapers would be forced, some pushed, into combining radio's immediacy and television's ability to tell stories with pictures to provide a new form of journalism that's 24/7.

 
The Internet, as you already know, has taken some of the control of media out of the hands of the people who own the newspapers and broadcast signals, and the journalists who gather information, and given it to consumers.

 
People can now read newspapers from around the world online, as well as listen to radio stations from Europe, or watch television programs they missed the night before on the Internet. People can have their own websites and blogs to express their unedited opinions on everything. Controversial photographs that for many reasons would not be printed in newspapers appear on the Internet and set the news agenda.

Northern Life launched its website four years ago. It has been a success with our regular newspaper readers as well as thousands of former residents who tell us they go to our site to find out what is happening at home.

 
It has taken "old school" print reporters like me a while to get accustomed the vast potential of NorthernLife.ca. It has challenged us and changed us. It has turned a newspaper, which is published three times a week, into a daily information portal.

 
Last month, we revamped the site and made some improvements that we hope will make it easier for readers to find the information they are looking for.

 
For me the most interesting new feature is that readers can now provide instant feedback on stories, letters and columns.

 
And unlike the more "stogy" letters to the editor which appear in the newspaper, the comments can be made anonymously. Many readers have told us they would like to make comments about their community and its leaders, but are afraid to "in a small town" like Sudbury.

 
With some limits - we view submissions before they go live for good taste and libelous comments - the new comment feature allows readers a chance to have their say on the issues of the day.

 
This is a great way for me to get a good idea about what readers are concerned about, what they want to read about, and what they are bored about seeing in the newspaper.

 
There are lots of other exciting things happening at Northern Life and NorthernLife.ca. We have many ideas and plans to service our readers better.

 
And we would be glad to hear from you our readers. Visit our website to make comments on stories, send me an e-mail or drop me a old-fashioned letter at 158 Elgin St., Sudbury, P3E 3N5.

Vicki Gilhula is the managing editor of Northern Life.

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