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Hospital board president explains decision to hire chief operating officer - Tom Querney

As chair of the Hospital regional de Sudbury Regional Hospital (HRSRH) , I have received inquiries about the hospital's decision to hire a chief operating officer (COO). Some have questioned the need for this position, as well as the costs.
As chair of the Hospital regional de Sudbury Regional Hospital (HRSRH) , I have received inquiries about the hospital's decision to hire a chief operating officer (COO). Some have questioned the need for this position, as well as the costs. We have determined that the COO position will be an important addition to the management team and will be responsible not only for overseeing the day-to-day operations, but also for guiding the hospital in its efforts to increase accountability throughout the organization.

The decision to add this position to our management team was first identified by the operational review that was conducted in 2002.

The review was led by a team of independent consultants hired by the Ministry of Health and Long-Term Care to examine the hospital's performance around financial management, service delivery, leadership and the capital project.

After reviewing the hospital's management structure, the consultants recommended the hiring of a COO. The recommendation was based on factors such as the complexity of our programs and services and the evolving teaching hospital role of the HRSRH. A COO was also deemed essential for succession planning purposes.

The operational review report also noted that a COO would allow the president and CEO to focus on key strategic issues facing our hospital and other across the province such as funding, new technology, standards of practice, long-term planning and stakeholder communications.

The government-appointed supervisor, Graham Scott, supported the report's recommendation for a COO.

Based on these external reviews and directions, the HRSRH is moving forward with the hiring of a COO.

On the issue of cost, the Ministry of Health and Long-Term Care has provided the hospital with the funding support required of this position.

On the issue of need, a COO position is common in similar-sized hospitals and those with a teaching role. It should be noted that the HRSRH has the lowest percentage of administrative costs among our comparable hospitals.

It should be noted the HRSRH has overcome some significant budget challenges over the past few years. I am pleased to report our multi-year recovery plan is being effectively implemented and the hospital will meet its one-year target of $5.5 million in savings this year.

The goal was made possible only through the hard work of our management team, employees and medical staff.

As evidenced by the recent provincial funding announcements, there will be a greater link between hospital funding and performance expectations.

Hospitals will need to demonstrate greater accountability for the dollars they receive, and rightly so.

The effective utilization of our resources will be greatly aided by a COO who will be responsible for ensuring that programs and services continue to be delivered effectively and efficiently.

Tom Querney
Chair, HRSRH Board of Directors