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Business Life - Transforming Sudbury into a tourism hot spot

Posted by Sudbury Northern Life Reporter Nick Stewart The City of Greater Sudbury's tourism industry partnership has laid out its plans to 2015, which include a goal of transforming the city into one of Ontario's top four visitor destinations.

Posted by Sudbury Northern Life Reporter Nick Stewart


The City of Greater Sudbury's tourism industry partnership has laid out its plans to 2015, which include a goal of transforming the city into one of Ontario's top four visitor destinations.

Drawing parallels between Mount Rushmore in South Dakota, Disney World in Florida and even Science North in Sudbury, local tourism officials illustrated how this kind of bold vision is needed to achieve great things.

"It would be wildly optimistic for us to think we can attract more visitors than places in the province like Toronto or Niagara Falls or Ottawa," said Rob Skelly, manager of tourism, culture and marketing with the City of Greater Sudbury. However, if the city can be top-of-mind with potential visitors, then they have achieved their goal, he added.

Known as Destination Sudbury 2015, this long-term plan was presented at a recent Greater Sudbury Tourism Forum organized by Sudbury Tourism, an group made up of 70 local businesses.

The group identified two separate goals: the enhancement of its organization, and the development of strategic marketing programs.

In fact, work has already begun, with specific research and targeting initiatives already underway for "best bet" markets.

Chloe Gordon, co-chair of Sudbury Tourism and executive manager of the office of the CEO at Science North, says 88 per cent of visitors to the city come from other parts of Ontario. Forty per cent of overnight visitors come from northeastern Ontario and 24 per cent from the Golden Horseshoe area of southern Ontario.

This represents a key element for further marketing efforts, says Gordon, referring to southern Ontario as the "bread and butter" of Sudbury tourism.

Work has already begun reaching vast numbers of new Canadians and minorities landing in southern Ontario a "huge untapped market," with roughly 500,000 Chinese people in Greater Toronto Area alone.

Television and newspaper representatives from the Chinese culture were brought to Sudbury to sing the region's praises, and have since delivered the message in their respective media outlets. Sudbury Tourism has already followed this up by purchasing advertising, with four more insertions scheduled in the coming months.

In addition, more than 40 per cent of visitors to the city are made up of visiting friends and family, says Gordon, making it ever more important to increase citizens' awareness of potential tourism offerings.

This kind of work complements the development of new tourism packages to be made available online.

However, marketing alone cannot sustain visitor growth, says Travelodge Hotel general manager Carla LaCelle. The increase must also be partially driven by strengthening the organizational development of Sudbury Tourism.

This means expanding the group's membership to become more inclusive. Research has shown that there are more than 300 potential tourism members within the city, some of which may lay beyond traditional ideas of tourism-related partners, says LaCelle.

As a result, the group must consider reaching out to educational institutions as well as various media and large corporations, such as Vale Inco and Xstrata Nickel, who share a need to promote the city as a good place to live and work.

Providing the partnership with additional sources of revenue is also identified as a driving factor. Currently, funding for the partnership stems largely from city budgets, to the annual sum of $700,000.

However, Sault Ste. Marie has a destination marketing budget roughly twice that of Sudbury, due to the presence of a three per cent fee spread across local hotel accommodations. This is an idea that Sudbury Tourism is going to "cautiously explore" over the next year alongside new funding opportunities and sponsorship alternatives, LaCelle says.

This article originally appeared on the Northern Ontario Business web site atwww.northernontariobusiness.com.


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