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Help 'scam proof' the homes of elderly

Better Business Bureaus (BBB) is urging the families of Older Canadians to safeguard their homes against scam artists.  Scam artists aren't looking for items to fence.
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Better Business Bureaus (BBB) is urging the families of Older Canadians to safeguard their homes against scam artists. 


Scam artists aren't looking for items to fence.  They seek to steal personal information (social insurance, bank account and credit card numbers) and/or your money.  And, unlike traditional burglars, scam artists are happy to find someone at home, particularly if that person is a senior citizen.


"Con artists consider seniors to be easy prey and choose their entryway accordingly: the telephone, the front door bell or the mailbox," says Diane Iadeluca, executive director of the Ottawa Better Business Bureau.


To many of us, the following scenarios would seem unbelievable. To the BBB, they are typical examples of frauds that frequently target the elderly.


-  Sweepstakes/foreign lotteries: An elderly man was mailed a bogus "Award Notification" from the International Lotto Commission in Spain, saying he'd won $815,590. He went  to Spain, where he was told to meet the manager of the lottery's finance company at a local bank. He would receive his lottery check if he paid five percent of his winnings plus an additional $8,150 fee.  He finally realized it was a scam and flew home.


-  Home repairs: Elderly seniors respond to mailbox flyers offering loans for home repairs.  They don't realize the loans have a 19-21 percent interest rate. The contractor later convinces them to sign a "work has been completed" form and disappears without performing the repairs. On the West Coast, an elderly woman reports that she was charged $900 to have her circuit breakers "cleaned."


-  Door-to-door Scams:  In Newfoundland, salespeople went house to house demonstrating "new" vacuum cleaners to senior citizens; the machines turned out to be used.


Seniors can be vulnerable due to their age and their living conditions. Their generation trusts strangers who are friendly and appear to have their best interests at heart.


Living conditions may also increase their vulnerability.  Seniors are frequently at home, making them ready prey for fraudulent telemarketers and drive-by "contractors." Seniors who live alone may lack a family member to help them make good choices.  Or, they may reside in low-income or senior citizen neighborhoods - common targets for scam artists.


The BBB recommends that family members, neighbours and friends of elderly citizens take a three-pronged approach:

Check, Protect and Defend.


- Insist that your elderly relative check with the someone they trust whenever they receive a phone call, a piece of mail, a flyer or a visit from an unknown person, business or charity. 

-  Urge them to call someone they trust before they let anyone into their home, hand over any money or personal or financial information, sign any contract or donate any money.

-  Teach them to protect their personal information.  They should not carry their Social Insurance card in their wallet or purse. Warn them to never give out their mother's maiden name, their Social Insurance number, bank account number or credit card number to an unknown individual, no matter how tempting the offer.

-  Help defend against scam artist intruders. Post a "No Solicitation" notice by their front door. Help them to sort through their incoming mail. Explain why they shouldn't respond to certain advertisements and point out suspicious mailings.  

-  Watch TV with them to check their interest in infomercials. Discourage them from sending money in response to "too good to be true" offers.

This article was supplied by the Better Business Bureau of Ottawa.


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